Privacy Policy for Pallet Delivery Malvern
Our Commitment to Your Privacy
We follow a very strict privacy policy focused on protecting your business information. We don't sell information. When you fill out any of our forms on our website, you are requesting information about our pallet delivery services. We use your contact information to respond to your shipping inquiries, provide quotes, and follow up on your freight delivery needs. We also use your mailing addresses and email to send requested shipping information and service updates. We may use analytics software to better understand our customers' logistics needs and improve our pallet delivery services.
Removal of Information
At any time, you can request (by written notice) to be removed from our marketing database and mailing lists. We will respect your request promptly and ensure your information is no longer used for marketing purposes.
Secure Storage
Your contact and shipping information is stored in a secure database and is protected by firewalls and sophisticated anti-hacking software. We understand the sensitive nature of logistics and shipping data and maintain the highest security standards.
Working with Google
On occasion, we may use Google marketing technology to promote our pallet delivery services. To see a complete explanation, visit Google marketing program. As you will see, there is no identifiable information kept by us about visitors that we can or will use.
Google may show ads about our pallet delivery services to previous website visitors across its network. You can opt-out of this program from Google by visiting the Ads Preferences Manager. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.
How We Use Google's Marketing Tools
Pallet Delivery Malvern may collect data through Google and Facebook tools about your activities that does not personally identify you when you visit our website. This information may include pages you view about our services, date and time of visits, and general location information associated with your IP address. We use this information to serve relevant advertisements about our pallet delivery services (referred to as "Retargeting"). We collect information about where you saw our ads and which pallet delivery service ads you clicked on.
We use Google Analytics' audience data such as industry type and location to better understand the behavior of our logistics customers. We work with companies that collect information about your online activities to provide advertising about freight and pallet delivery services that may interest you. These companies also use automated technologies to collect information when you click on our ads, helping us track and manage the effectiveness of our marketing efforts.
What Personal Data We Collect and Why
Comments: When visitors leave comments on our site about pallet delivery services, we collect the data in the comments form, visitor's IP address, and browser information to help detect spam.
An anonymized string from your email address may be provided to the Gravatar service for profile pictures. After comment approval, your profile picture is visible publicly with your comment.
Media: If you upload images related to shipping requirements, avoid including location data (EXIF GPS). Visitors can download and extract location data from images on the website.
Contact Forms: We collect information submitted through our quote request forms, including company name, contact details, shipping origin/destination, and freight details to provide accurate pallet delivery quotes for our heavy haulage and abnormal load transport services.
Cookies: If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience. These cookies last one year.
We set temporary cookies to determine if your browser accepts cookies. These contain no personal data and are discarded when you close your browser.
When you log in to any customer portal, we set cookies to save login information and display choices. Login cookies last two days, screen options cookies last one year. "Remember Me" keeps you logged in for two weeks.
Embedded Content from Other Websites: Our site may include embedded content (videos, images, articles about logistics). Embedded content behaves as if you visited that other website directly. These sites may collect data about you, use cookies, and track your interaction with embedded content.
Analytics: We use analytics tools to understand how customers use our pallet delivery website and services, helping us improve our freight solutions including our hydraulic lifting systems and lifting gantry capabilities.
Who We Share Your Data With
We do not sell or share your personal information with third parties for their marketing purposes.
We may share information with:
- Shipping partners necessary to complete your deliveries
- Service providers who help operate our website
- Legal authorities when required by law
How Long We Retain Your Data
Comments and metadata are retained indefinitely for spam prevention and customer service purposes.
For users that register for online accounts, we store personal information you provide. All users can view, edit, or delete their information (except usernames). Website administrators can see and edit that information for customer service purposes.
We retain shipping and quote information as needed for business records and customer service, typically 3-7 years depending on the type of data.
Your Rights Over Your Data
If you have an account or have left comments, you can request an exported file of your personal data. You can also request deletion of personal data we hold, except information we must keep for legal, administrative, or security purposes.
Where We Send Your Data
Visitor comments may be checked through automated spam detection services. Shipping information is shared with logistics partners only as necessary to complete deliveries using our strand jack technology, skidding systems, or contract lift services.
Data Protection
We protect your data through:
- Secure, encrypted data storage
- Limited access to authorized personnel only
- Regular security updates and monitoring
- Secure transmission of shipping information
Data Breach Procedures
In the unlikely event of a data breach affecting your information, we will:
- Immediately investigate and contain the breach
- Notify affected customers within 72 hours
- Report to appropriate authorities as required
- Take steps to prevent future breaches
Questions?
If you have any questions about our privacy policy or how we handle your shipping information, please don't hesitate to contact us at (484) 555-4390 or visit our Malvern office. We're committed to transparency about our data practices and protecting your business information while providing FORS Bronze certified general haulage and modular trailer transport services.
